Cancellation Policy
Thank you for choosing Wheatsheaf Hotel – The Price Pub. This Cancellation Policy outlines our guidelines regarding cancellations of reservations and bookings.
1. Reservation Cancellation
1.1 Notification: If you need to cancel your reservation, please notify us as soon as possible. Cancellations can be made by contacting our reservations team at hello@pricepub.com.au or (08) 8800 4107.
2. Cancellation Charges
2.1 Cancellation Deadline: Cancellations made SEVEN days prior to the reservation date are eligible for a full refund.
2.2 Late Cancellations: Cancellations made within SEVEN days of the reservation date may be subject to a cancellation fee, which will be communicated to you at the time of cancellation.
3. No-Show Policy
3.1 No-Show Definition: A “no-show” is defined as a guest who does not arrive for their reservation and does not cancel in advance.
3.2 No-Show Charges: Guests who fail to show up for their reservation without prior notice WILL be charged the full amount of the reservation.
4. Refunds
4.1 Refund Process: Refunds, if applicable, will be processed within five business days of the cancellation.
4.2 Refund Method: Refunds will be issued using the original payment method.
5. Group Reservations
5.1 Group Cancellation: For group reservations (more than two guests), specific cancellation policies will be communicated at the time of booking.
6. Force Majeure
6.1 Exceptional Circumstances: In the event of unforeseen circumstances, such as natural disasters, government actions, or other force majeure events, we reserve the right to modify or waive cancellation charges.
7. Contact Information
7.1 Cancellation Inquiries: For any questions or concerns regarding cancellations, please contact our reservations team at [hello@pricepub.com.au] or (08) 8800 4107.
8. Changes to the Cancellation Policy
8.1 Policy Modification: We reserve the right to update or modify this Cancellation Policy at any time. The latest version will be posted on our website.
By making a reservation with Wheatsheaf Hotel – The Price Pub, you acknowledge that you have read, understood, and agree to the terms of this Cancellation Policy.
Policy published: 13th November 2024